Frequently Asked Question on SRDH portal

  1. What is Aadhaar Id or UID
    Aadhaar is a 12 digit individual identification number issued by the Unique Identification Authority of India (UIDAI) on behalf of the Government of India. This number will serve as a proof of identity and address, anywhere in India. Any individual, irrespective of age and gender, who is a resident in India and satisfies the verification process laid down by the UIDAI, can enroll for Aadhaar. Each individual needs to enroll only once which is free of cost. Aadhaar number will help you provide access to services like banking, mobile phone connections and other Govt and Non-Govt services in due course.
  2. Which act governs the legal aspects of Aadhaar project?
    The Aadhaar (Targeted Delivery of Financial and other Subsidies, benefits and services) Act, 2016 is a money bill of the Parliament of India. It aims to provide legal backing to the Aadhaar unique identification number project. It was passed on the 11 March 2016 by the Lok Sabha
  3. How can I authenticate Aadhaar Id of a person?
    There are multiple online services provided by MP SRDH portal which take input from the user and uniquely verify the resident and his/her Aadhaar ID using the Central Identities Data Repository (CIDR). The modes of authentication are:
    1. Biometric authentication: Require UID and the biometric (finger print or iris scan) of the resident for authentication.
    2. Demographic authentication:Require UID and demographic information (Name/Mobile No. /Email address) of the resident.
    3. OTP authentication:On entry of UID, a one-time password (OTP) is sent to the mobile number registered with UIDAI to identify the resident.
    4. eKYC:UIDAI offers the e-KYC service, which enables a resident having an Aadhaar number to share their demographic information and photograph with a UIDAI partner organization in an online, secure, auditable manner with the residents consent. The consent by the resident can be given via a Biometric authentication or OTP authentication.
    5. DBT seeding data viewer (DSDV):department user can view the demographic details and photograph available in UIDAI database (CIDR) by entering UID / EID of the beneficiary. The user will match the above demographic details with those available in the service provider database.
  4. What fields can I update through Self Service Update Portal (SSUP)?
    Using the online SSUP portal ( Name, gender, Date of Birth, address, mobile number and email can be updated.
  5. How can I get my mobile number registered against my Aadhaar?
    You need to visit the nearest enrollment center to update your mobile number. No additional documents are required.
  6. What is Aadhaar Seeding?
    Aadhaar seeding is a process by which UIDs of residents are included in the service delivery database of service providers for enabling Aadhaar based authentication during service delivery. As an example, MNREGA will require authentication before payout therefore in such a scenario, it will be essential to map UID of the resident with MNREGA Job Card number and other demographic information.
  7. What are the advantages of Aadhaar Seeding?
    For the Government (or any other agency offering services or benefits), seeding of UID number in beneficiary database serves to uniquely identify its beneficiaries. When each of the beneficiaries is uniquely identified, the database of beneficiaries can be cleansed in following ways: There are multiple online services provided by MP SRDH portal which take input from the user and uniquely verify the resident and his/her Aadhaar ID using the Central Identities Data Repository (CIDR). The modes of authentication are:
    1. Proper identification leading to better targeting of development schemes provided by government and private sector.
    2. Ensuring all fake, duplicate and ghost records are weeded out from databases so that leakages resulting from such records are avoided.
    3. Increased reach and efficiency in delivering many goods and services like PDS, banking and financial services, telecom, health, insurance, education etc.
    4. No repeated KYC checks for residents.
    This ensures that Government has a robust and clean database.
  8. How many types of Seeding?
    There are two types of seeding:
    1. Organic Seeding: seeding is done using the details of UID are collected by interaction of concerned department officials with the resident beneficiary.
    2. Inorganic Seeding: seeding done without involvement of the resident beneficiary. The database is updated with UID by programming tools.
  9. How to contact us?
    SRDH application users may contact us by using phone or mail.
    Phone: +91 8889133354
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Last updated on: September 10, 2018
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